Technology Support Tech - CE IT - NC State Campus Enterprises

Technology Support Tech - CE IT

Raleigh, NC

Part Time

Campus Enterprises IT

Student (College)

Campus Enterprises Mission: Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.

Purpose: Provide vital support to Campus Enterprises and NC State Dining, providing help with technology needs.

Compensation: Students will start at a Tier 3 at $13 per hour. Eligible students will receive longevity raises based on years of service within Campus Enterprises.

Work Schedule: Hours will vary. Flexible work schedule

Federal Work-Study Eligible

Essential functions and responsibilities include, but are not limited to:

Perform checks to ensure that devices are functioning (run updates via software center and command center)
Redeploy or upgrade computers using standard methods
Set up, troubleshoot, and manage tablets, laptops, and phones
Record inventory as needed in Snipe-IT
Help with Dining equipment inventory (AIM)
Work within ServiceNow for ticketing and tracking
Typical Tier 1 support

Preferred Skills:

Working knowledge of Windows 11 and familiarity with Mac OS X/iOS
Basic PC hardware knowledge and understanding
Ability to communicate and document clearly
Ability to move computers, install cables, and move lightweight furniture
Driver's License and ability to drive a state vehicle (background check required)

Learn, Grow, and Earn More:

Gain experience, grow your skills, and get promoted
Earn annual raises
Connect with other students beyond the classroom
Stand out to future employers
Build strong relationships with supervisors who can serve as references

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

For individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have a preferred work location? If so, where?*

Class Schedule (PDF ONLY):*

How many hours per week are you available to work?*

Students must be enrolled at least half time in a degree program at NC State to qualify for student employment.

Are you enrolled at least half-time in a degree program?
If not, please apply at jobs.ncsu.edu.*

Student ID number:*

When do you expect to graduate?*

Have you previously worked for Campus Enterprises?*

If yes, for which department(s) did you work in Campus Enterprises? (Check all that apply). NC State Dining (any dining locations/coffee shop)Rave! EventsNC State Student CentersWolfpack One CardNC State Stores (Wolfpack Outfitters, WolfXpress, State of the Art)Lonnie Poole Golf CourseCampus Enterprises Admin (Marketing, HR, Trademark and Licensing)

What date are you available to start work?*

Have you been awarded Federal Work-Study by the NCSU Office of Scholarships and Financial Aid? (This is not a requirement to be considered for employment.) ** YesNo

Are you bilingual? If so what languages do you speak? Please indicate your proficiency in the languages you speak, read, or write.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Submit Application