Lead Customer Service-Centennial Campus

Raleigh, NC

Part Time

WolfPack Outfitters/NC State Bookstore

Student (College)

Campus Enterprises Mission: Campus Enterprises is NC State’s lead division of retail and hospitality organizations. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships.

Purpose: Provide vital support to Campus Enterprises by providing an excellent experience for all guests.

Job Summary

The primary purpose of the position is to provide excellent customer service and shopping experience to all guests visiting the WolfPack Outfitters on Centennial Campus.

Starting Wage: $10.75/hr (Tier 2) with opportunity for raises based on years of service within Campus Enterprises.

Location: Wolfpack Outfitters - Centennial Campus at Wolf Ridge.

Work Schedule: Assigned shifts between 9a - 5p, M-F

Federal Work-Study Eligible

Essential functions and responsibilities include but are not limited to:

Assists customers with purchasing
Maintaining the sales floor (Customer Service)
Operates Cash Register (Ensures accuracy of transactions)
Order and receive merchandise and inter-store transfers
Open and close store as scheduled

Preferred Skills:

Ability to communicate effectively with supervisors, peers, and customers
Ability to provide exemplary customer service to every guest
Ability to accurately handle a high volume of transactions quickly
Ability to achieve thoroughness and accuracy when accomplishing tasks
Retail and sales experience or willingness to learn
Great Attitude/Personality
Ability to be punctual and professional

Opportunities for Skills Development

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths. There are opportunities for advancement and leadership growth. This position offers the opportunity to enhance many skills such as communication, organization, and problem-solving.

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

For individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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Students must be enrolled at least half time in a degree program at NC State to qualify for student employment.

Are you enrolled at least half-time in a degree program?
If not, please apply at jobs.ncsu.edu.*

Student ID number:*

When do you expect to graduate?*

Have you previously worked for Campus Enterprises?*

If yes, for which department(s) did you work in Campus Enterprises? (Check all that apply). NC State Dining (any dining locations/coffee shop)Rave! EventsNC State Student CentersWolfpack One CardNC State Stores (Wolfpack Outfitters, WolfXpress, State of the Art)Lonnie Poole Golf CourseCampus Enterprises Admin (Marketing, HR, Trademark and Licensing)

If yes, when did you first start working for Campus Enterprises? (If you are unsure, choose the date that is closest to your start date).

What date are you available to start work?*

How did you hear about this employment opportunity ?*

If this position is filled, are you interested in being considered for other positions within Campus Enterprises? (For fastest consideration, you are encouraged to apply now to all positions of interest.)*

Have you been awarded Federal Work-Study by the NCSU Office of Scholarships and Financial Aid? (This is not a requirement to be considered for employment.) ** YesNo

Are you bilingual? If so what languages do you speak? Please indicate your proficiency in the languages you speak, read, or write.*

Clearly state one key responsibility or duty of this position. What skills do you have that will help you accomplish this responsibility?*

How does this position relate to your career goals? What skills do you expect to be able to build in this role?*

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