One Card Office Assistant - Summer 2024

Raleigh, NC

Part Time

NC State Dining

Student (College)

Campus Enterprises Mission: Campus Enterprises is NC State’s division of retail and hospitality organizations. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Job Title: Office Assistant, Tier 1

Location: Wolfpack One Card Office, Talley Student Union

Work Schedule: Shift work; 8-20 hours per week between 8 am and 5 pm Monday through Friday (Some weekends required)

Compensation: Minimum starting wage $10.00/hr with opportunity for raises based on years of service within Campus Enterprises

Campus Enterprises Expectations: As student employees with Campus Enterprises we expect you to be professional and be present for your shifts. This includes but not limited to:

Arriving early for shifts
Having on a complete uniform
Clocking in and clocking out in a timely fashion
Cell phones are only used at appropriate times
Prioritize the client
Finish all duties before taking a break

Essential functions and responsibilities include but are not limited to:

Answer walk-in and phone inquiries regarding One Card accounts, meal plans, All Campus options etc.
Properly execute daily login, set up and shutdown procedures of the ID card station(s)
Communicate effectively with supervisor(s), customers and peers
Maintain a high level of professionalism and a clean work environment at all times
Work on special projects assigned by Wolfpack One office support staff
Remain in compliance with the Wolfpack One Card
Operate equipment and troubleshoot for quick repairs and supply replacement
Prepare appropriate ID cards that correspond with classification types and departments
Perform batch printing for various ID production tasks
Ability to operate Micros cash register
Remain in compliance with Wolfpack One Card student employee policies and expectations at all times

Essential Qualifications

MUST BE ABLE TO WORK DURING THE SUMMER - STARTING IN MAY
Current NC State University student with a flexible schedule
Demonstrate excellent customer service skills
Ability to work with a team to serve a diverse population
Basic knowledge of the NC State campus and location of buildings
Elevated oral and written communication skills
Must attend mandatory staff meetings, student employee orientation and training sessions
Ability to lift up to 40 pounds

Skill Development

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths. Campus Enterprises has developed student employee objectives and corresponding learning outcomes that outline the development opportunities student employees can expect.

Benefits

While we seek to provide development opportunities for student employees there are direct benefits of working for Campus Enterprises. As an employee, you have the ability to connect and network with many different clients and companies. There are also many opportunities to be promoted and move up in pay and responsibility.

If you need assistance creating or editing a resume please click this link. For cover letter support please click here.

IF you are hired you will need certain documents for the on boarding process. A complete list of these documents can be found here!

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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Students must be enrolled at least half time in a degree program at NC State to qualify for student employment.

Are you enrolled at least half-time in a degree program?
If not, please apply at jobs.ncsu.edu.*

Student ID number:*

When do you expect to graduate?*

Have you previously worked for Campus Enterprises?*

If yes, for which department(s) did you work in Campus Enterprises? (Check all that apply). NC State Dining (any dining locations/coffee shop)Rave! EventsNC State Student CentersWolfpack One CardNC State Stores (Wolfpack Outfitters, WolfXpress, State of the Art)Lonnie Poole Golf CourseCampus Enterprises Admin (Marketing, HR, Trademark and Licensing)

If yes, when did you first start working for Campus Enterprises? (If you are unsure, choose the date that is closest to your start date).

What date are you available to start work?*

How did you hear about this employment opportunity ?*

If this position is filled, are you interested in being considered for other positions within Campus Enterprises? (For fastest consideration, you are encouraged to apply now to all positions of interest.)*

Have you been awarded Federal Work-Study by the NCSU Office of Scholarships and Financial Aid? (This is not a requirement to be considered for employment.) ** YesNo

Do you have experience with any of the following:

Technical writing or requirements gathering?
Creating websites, web pages or other digital content?
Leading a team or project?
Troubleshooting IT systems or technologies?*

Have you used any of the following tools or technologies:

Content management systems? (Wordpress, Drupal)
Learning management systems? (Moodle)
Google products? (Docs, Sheets, Apps Script, Analtyics)
Scripting languages? (Python, Perl, Bash)
Core web technologies? (HTML, CSS, PHP, Javascript)*

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