Coffeeshop/Cafe Student Manager - Spring 2025

Raleigh, NC

Part Time

NC State Dining

Student (College)

Campus Enterprises Mission: Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Purpose: Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.

Location: Port City Java (multiple locations), Starbucks (Talley Student Union), Caribou (multiple locations)

Compensation: Starting wage $12.75/hr (Tier 4) with opportunity for raises based on years of service within Campus Enterprises. Dining and Catering employees earn free meals and are eligible for an end-of-semester bonus.

Essential functions and responsibilities include but are not limited to:

Delegate tasks and coordinate among a small team of leads and baristas to manage one or more areas of operation
Assist with recruiting, hiring and scheduling student teams
Solve problems and communicate with other staff, managers, or vendors as needed to assure excellent service and food quality and safety
Supervise Coffee Shop operations:
- Lead Coffee Shops teams, ensuring all protocols are followed correctly and consistently, and mistakes are minimized and corrected
- Manage coffee shop operations including registers and opening/closing procedures
- Train student employees including Baristas and Lead Baristas
Work on special projects assigned by the General Manager or supervisors
Assist with daily operations such as serving food items (including meat), maintain temperature and sanitation
Contribute to maintaining a Grade A sanitation rating of 95% or better

Essential Qualifications:

Current NC State University student with a flexible schedule
Willing to commit to 15-20 hours per week of scheduled work for the full semester, including exam periods but excluding holiday breaks
Demonstrated leadership ability from past work or extracurricular experience
Demonstrate excellent customer service skills
Ability to work with a team to serve a diverse population
Elevated oral and written communication skills
Ability to lift up to 30 pounds with or without reasonable accommodation
Must attend mandatory student employee orientation and training sessions
Ability to work in a fast-paced environment to prep, serve and restock food and merchandise items.
Ability to read and follow both written and verbal instructions and recipes to efficiently and accurately assemble menu items.

Preferred Qualifications:

Cross-trained in all functions of a Barista through previous experience
Demonstrated commitment to professional development, such as participation in Customer Relations Certificate or Leadership Intensive

Opportunities for Skills Development:

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths. There are opportunities for advancement and leadership growth.

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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Students must be enrolled at least half time in a degree program at NC State to qualify for student employment.

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If not, please apply at jobs.ncsu.edu.*

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When do you expect to graduate?*

Have you previously worked for Campus Enterprises?*

If yes, for which department(s) did you work in Campus Enterprises? (Check all that apply). NC State Dining (any dining locations/coffee shop)Rave! EventsNC State Student CentersWolfpack One CardNC State Stores (Wolfpack Outfitters, WolfXpress, State of the Art)Lonnie Poole Golf CourseCampus Enterprises Admin (Marketing, HR, Trademark and Licensing)

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If this position is filled, are you interested in being considered for other positions within Campus Enterprises? (For fastest consideration, you are encouraged to apply now to all positions of interest.)*

Have you been awarded Federal Work-Study by the NCSU Office of Scholarships and Financial Aid? (This is not a requirement to be considered for employment.) ** YesNo

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