Student Assistant Manager - Dining Spring 2024

Raleigh, NC

Part Time

NC State Dining

Student (College)

Campus Enterprises Mission: Campus Enterprises is NC State’s division of retail and hospitality organizations. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Purpose: Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.

Location: Retail Dining (Atrium, Talley Pavilions, On the Oval) and Residential Dining (Fountain). Applicants will have an opportunity to express their preference for locations.

Compensation: Starting wage $11.50/hr (Tier 3) with opportunity for raises based on years of service within Campus Enterprises.

Essential functions and responsibilities include but are not limited to:

Supervise retail and residential dining operations to manage a station or area of operation
Train and coach service staff, ensuring all protocols are followed correctly and consistently, and mistakes are minimized and corrected
Assist Manager with recruiting, hiring and scheduling student teams
Solve problems and communicate with other staff, managers, or vendors as needed to assure excellent service and food quality and safety
Work on special projects assigned by the Manager or supervisors
Assist with daily operations:
- Provide excellent customer service to all guests
- Work in a fast-paced environment to prep, serve and restock food items
- Maintain temperature and sanitation to ensure food safety
- Contribute to maintaining a Grade A sanitation rating of 95% or better
- Assist with weekly and monthly cleaning of kitchen and production area

Essential Qualifications:

Current NC State University student with a flexible schedule
Willing to commit to 15-19 hours per week of scheduled work for the full semester, excluding holiday breaks
Demonstrated leadership ability from past work or extracurricular experience
Ability to balance among multiple tasks and priorities
Ability to give clear and concise instructions and communicate effectively with diverse supervisors, peers and customers
Ability to train, coach, lead and motivate team members effectively to create a positive and productive work environment
Work with a sense of urgency, always be timely
Ability to lift up to 30 pounds with or without reasonable accommodation

Preferred Qualifications:

Cross-trained in all functions of a Dining Associate through previous experience
Demonstrated commitment to professional development, such as participation in Customer Relations Certificate or Leadership Intensive

Opportunities for Skills Development:

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths. There are opportunities for advancement and leadership growth. This position offers the opportunity to enhance many skills such as multitasking, teamwork and leadership.

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. This position offers the opportunity to enhance many skills such as communication, leadership and problem-solving.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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Students must be enrolled at least half time in a degree program at NC State to qualify for student employment.

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If not, please apply at jobs.ncsu.edu.*

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When do you expect to graduate?*

Have you previously worked for Campus Enterprises?*

If yes, for which department(s) did you work in Campus Enterprises? (Check all that apply). NC State Dining (any dining locations/coffee shop)Rave! EventsNC State Student CentersWolfpack One CardNC State Stores (Wolfpack Outfitters, WolfXpress, State of the Art)Lonnie Poole Golf CourseCampus Enterprises Admin (Marketing, HR, Trademark and Licensing)

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What date are you available to start work?*

How did you hear about this employment opportunity ?*

If this position is filled, are you interested in being considered for other positions within Campus Enterprises? (For fastest consideration, you are encouraged to apply now to all positions of interest.)*

Have you been awarded Federal Work-Study by the NCSU Office of Scholarships and Financial Aid? (This is not a requirement to be considered for employment.) ** YesNo

Do you have experience with any of the following:

Technical writing or requirements gathering?
Creating websites, web pages or other digital content?
Leading a team or project?
Troubleshooting IT systems or technologies?*

Have you used any of the following tools or technologies:

Content management systems? (Wordpress, Drupal)
Learning management systems? (Moodle)
Google products? (Docs, Sheets, Apps Script, Analtyics)
Scripting languages? (Python, Perl, Bash)
Core web technologies? (HTML, CSS, PHP, Javascript)*

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